We are here to help
Need help setting up your store, uploading a product, understanding your earnings, or processing a withdrawal? Our support team is ready to help.
WhatsApp Support
+256768345905
Response time: typically within 24 hours on business days.
Best for: urgent issues, payment problems, account questions.
Include your store name or order ID to help us help you faster.
Email Support
support@keevanstore.in
Response time: typically within 48 hours on business days.
Best for: detailed inquiries, document attachments, account verification.
We reply from support@keevanstore.in — add us to your contacts.
| Issue type | WhatsApp response | Email response |
|---|---|---|
| Store setup help | < 12 hours | < 24 hours |
| Payment problems | < 6 hours | < 24 hours |
| Withdrawal questions | < 24 hours | < 48 hours |
| General inquiries | < 24 hours | < 48 hours |
Check the FAQ page for instant answers to common questions. Most issues — including account setup, product uploads, and withdrawal requests — are covered there.