Privacy Policy & Terms and Conditions — Keevan Store
Legal Documentation

Privacy Policy &
Terms & Conditions

Everything you need to know about how Keevan Store handles your data and governs your use of the platform.

📅 Last Updated: May 2026 🌍 Applies globally 🔒 GDPR-aware

Your Privacy Matters to Us

Keevan Store is a digital product marketplace serving Africa and the world. This Privacy Policy explains what personal data we collect, how we use it, and your rights over it. Our website address is: https://keevanstore.in

Who We Are

Keevan Store (“we”, “our”, “us”) is a digital product marketplace that enables African and international buyers and sellers to transact digital goods online. Our platform is available at https://keevanstore.in.

We are committed to protecting the personal information of all users — including buyers, sellers, affiliates, and visitors — in accordance with applicable data protection laws.

📍 Platform scope: Keevan Store operates as a marketplace intermediary. Sellers are independent third parties who list products on the platform. Keevan Store processes payments and facilitates transactions but does not own the digital products sold.

What Personal Data We Collect

Depending on how you interact with Keevan Store, we may collect the following categories of personal data:

Account Registration

  • Full name, username, and email address
  • Password (stored in encrypted/hashed form — never in plain text)
  • Account type (buyer, seller, or affiliate)

Seller Information

  • Bank account details or PayPal email address for payout processing
  • Product listings, descriptions, and uploaded files (PDF, Word, Excel, ZIP)
  • Sales history and revenue data
  • Mobile money account details (where applicable)

Buyer Information

  • Purchase history and downloaded products
  • Payment method details (processed securely via third-party payment providers — we do not store card numbers)
  • Mobile money reference numbers (MTN MoMo, Airtel Money)
  • IP address and browser user agent string

Affiliate Information

  • Affiliate referral links and click-through data
  • Commission earnings and payout records
  • Bank account or PayPal email for affiliate payouts

General Visitor Data

  • IP address and browser/device information
  • Pages visited, time spent, and navigation behaviour (via analytics tools)
  • Cookies — see the Cookies section for full details

Comments

When visitors leave comments, reviews, or ratings on the site, we collect the data shown in the comments form — including your name, email address, and the comment content itself — along with your IP address and browser user-agent string, to help with spam detection.

An anonymised string derived from your email address (a hash) may be provided to the Gravatar service to check if you use it. The Gravatar privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture may be visible to the public alongside your comment.

Media Uploads

If you upload images or other media to Keevan Store — for example, as a seller uploading product thumbnails — please be aware that you should avoid uploading images containing embedded location data (EXIF GPS).

Visitors to our platform can download files and may be able to extract location information from any images that include such metadata. We are not responsible for location data embedded in files uploaded by users.

For product files (PDF, Word, Excel, ZIP), please ensure you have the right to sell or distribute the content before uploading.

Cookies

Keevan Store uses cookies — small text files stored on your device — to improve your experience, keep you logged in, and understand how our site is used.

Comment Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies last for one year and are set for your convenience so you do not need to re-enter your details on future visits.

Login Cookies

When you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login session and display preferences:

  • Login cookies last two days
  • Screen options cookies last one year
  • If you select “Remember Me”, your login will persist for two weeks
  • If you log out, login cookies are removed immediately

Content Editing Cookies

If you publish or edit a product listing or article, an additional cookie is saved in your browser. This cookie contains no personal data — it simply records the post ID of the item you edited. It expires after 1 day.

Analytics Cookies

We use Google Analytics to understand how visitors use our site. These cookies collect data anonymously and help us improve the platform. You can opt out of Google Analytics tracking via your browser settings or by visiting Google’s opt-out page.

Payment & Commerce Cookies

Our WooCommerce-based storefront uses session cookies to maintain your shopping cart, track payment status, and attribute orders accurately. These are essential for the platform to function.

🍪 You can manage cookie preferences at any time using the Cookie Preferences panel on our website. Essential cookies cannot be disabled as they are required for the site to function.

Payment Data

All payment processing is handled by trusted third-party payment providers. Keevan Store does not store full card numbers, CVV codes, or mobile money PINs on our servers.

The following payment methods are supported:

  • African buyers: MTN Mobile Money, Airtel Money, and debit/credit card
  • International buyers: Visa and Mastercard

Seller and affiliate payouts are made in USD directly to a verified bank account or PayPal account. Payout-related financial information is retained securely for legal and tax compliance purposes.

Embedded Content from Other Websites

Articles, product descriptions, and blog posts on this site may include embedded content such as videos, images, social media posts, or other media from external websites.

Embedded content from other websites behaves exactly as if you had visited those websites directly. These third-party websites may collect data about you, use their own cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including if you have an account and are logged in to their platform.

Who We Share Your Data With

We do not sell your personal data to third parties. We share your data only in the following circumstances:

  • Payment processors: To complete your purchase or process your payout
  • Gravatar: Anonymised email hash for profile picture lookup (if you use the service)
  • Google Analytics: Anonymised usage data for site analytics
  • Spam detection services: Visitor comments may be reviewed by automated spam detection tools
  • Password resets: If you request a password reset, your IP address will be included in the reset email
  • Legal obligations: We may disclose data where required to do so by law or court order

How Long We Retain Your Data

If you leave a comment, the comment and its associated metadata are retained indefinitely. This allows us to recognise and automatically approve any follow-up comments rather than holding them in a moderation queue.

For users who register on our website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time — except they cannot change their username. Website administrators can also access and edit this information.

Transaction records, payout data, and commission records are retained for as long as required by applicable financial and tax regulations (typically 7 years).

If you delete your account, we will remove your personal profile data. Aggregate, anonymised data derived from your activity may be retained for platform improvement purposes.

What Rights You Have Over Your Data

If you have an account on Keevan Store or have left comments, you have the following rights:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to erasure: Request that we delete any personal data we hold about you (subject to legal retention requirements)
  • Right to rectification: Correct inaccurate personal data in your account profile at any time
  • Right to portability: Request an exported file of your personal data in a machine-readable format
  • Right to object: Object to processing of your personal data for marketing purposes
  • Right to withdraw consent: Withdraw consent for cookie-based tracking at any time via our cookie preference panel

Please note that these rights do not apply to data we are legally obliged to retain for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Your data may be transferred to and processed in countries outside your country of residence, including countries that may not have equivalent data protection laws. Where such transfers occur, we take steps to ensure appropriate safeguards are in place.

Payout data (bank details or PayPal account) is transmitted securely to our payment processing partners to facilitate seller and affiliate payouts in USD.

How We Protect Your Data

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

  • SSL/TLS encryption for all data transmitted to and from our website
  • Hashed storage of passwords — we never store passwords in plain text
  • Access controls limiting staff access to personal data on a need-to-know basis
  • Use of reputable, PCI-DSS compliant payment processors

No system is completely secure. If you believe your account has been compromised, please contact us immediately.

Children’s Privacy

Keevan Store is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Questions About Your Privacy?

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a data concern, please get in touch with us.

Contact Keevan Store →

Terms & Conditions

By accessing or using Keevan Store at https://keevanstore.in, you agree to be bound by the following Terms and Conditions. Please read them carefully before using the platform. If you do not agree, please do not use our services.

About the Platform

Keevan Store is an online digital product marketplace that connects buyers and sellers of digital goods — including eBooks, PDF guides, templates, Excel tools, AI prompts, ZIP bundles, and other downloadable content. The platform is open to users in Africa and internationally.

Keevan Store acts as a marketplace facilitator. We provide the platform, payment processing infrastructure, and seller tools. We are not the seller or creator of individual products listed by third-party sellers.

All prices on Keevan Store are listed in US Dollars (USD) to provide price stability for both African and international users and to protect sellers from local currency inflation.

User Accounts

To purchase, sell, or participate in the affiliate programme, you must create an account on Keevan Store. By creating an account, you agree to:

  • Provide accurate, complete, and current information during registration
  • Keep your password confidential and not share it with others
  • Promptly notify us of any unauthorised use of your account
  • Be responsible for all activity that occurs under your account
  • Be at least 18 years of age, or have the consent of a legal guardian

You may not create multiple accounts to circumvent platform rules, bans, or commission limits. Keevan Store reserves the right to suspend or terminate accounts that violate these Terms.

Buyers

By purchasing a product on Keevan Store, you agree to the following:

Purchasing

  • African buyers may pay using MTN Mobile Money, Airtel Money, or a debit/credit card
  • International buyers may pay using a Visa or Mastercard debit or credit card
  • All purchases are in USD. A currency converter is available on product pages to help African buyers estimate equivalent local currency costs
  • Payment must be completed in full before download links are released

Instant Download

  • Once payment is confirmed, your download link is delivered instantly to your account and email address
  • Downloads are for your personal or commercial use as specified by the individual product licence
  • You may not resell, redistribute, or share product files unless you have explicit written permission from the seller

Buyer Responsibility

  • You are responsible for ensuring the product you purchase meets your needs before completing your purchase
  • Keevan Store provides product descriptions and previews to assist your decision; these are provided by sellers and we do not independently verify all claims

Sellers

Keevan Store is free for sellers to join and list products. By listing a product, you agree to the following:

Eligibility

  • You must be at least 18 years of age to sell on Keevan Store
  • You must provide a valid bank account (Visa/Mastercard debit card) or PayPal account to receive payouts
  • You are solely responsible for the accuracy and legality of your product listings

Product Listings

  • Products must be listed in one of the following accepted formats: PDF, Word (.docx), Excel (.xlsx), or ZIP
  • All prices are set by the seller in USD
  • Product descriptions, titles, and thumbnails must accurately represent the content of the file
  • Sellers must not list products that infringe on third-party intellectual property rights

AI-Generated Products

If your product is created or assisted by AI tools, you are required to review and validate the content before listing. Specifically, you must ensure:

  • The information is accurate, current, and not misleading
  • The product provides genuine value that people are willing to pay for
  • The product is not a raw, unedited AI output presented without human review

⚠️ AI product rule: Keevan Store may remove or suspend listings that are found to contain inaccurate, outdated, or low-quality AI-generated content without adequate seller review. Repeated violations may result in account termination.

Seller Obligations

  • You must have the legal right to sell and distribute any product you list
  • You are responsible for handling buyer questions related to your product
  • You agree not to direct buyers to purchase outside of Keevan Store to avoid commission

Fees & Commissions

Keevan Store’s fee structure is transparent and straightforward. The following fees apply:

Fee Type Amount Notes
Platform commission (per sale) 8% Deducted automatically from each sale before seller earnings are credited
Affiliate commission (per referred sale) 25% Paid to the affiliate from the platform share — not deducted from the seller
Bank payout fee 5% + $3.00 Per withdrawal to a bank-linked debit card
PayPal payout fee 5% + $5.00 Per withdrawal to a PayPal account
Listing fee Free No cost to list products on Keevan Store

Fees are subject to change. We will notify sellers of any fee changes with at least 14 days’ notice via email and a notice on the seller dashboard.

Affiliate Programme

Keevan Store operates an affiliate marketing programme that allows participants to earn commissions by referring buyers to the platform.

  • Affiliates earn a 25% commission on each qualifying sale generated through their unique referral link
  • Commission is calculated on the net sale amount (after the 8% platform commission)
  • Affiliates must reach a minimum balance of $50 to request a payout
  • Qualifying payouts are processed weekly
  • Affiliates may not use deceptive, misleading, or spam-based promotion tactics
  • Affiliates may not refer themselves to earn commission on their own purchases
  • Keevan Store reserves the right to withhold or reverse commission for suspected fraudulent activity

Payouts & Withdrawals

Seller Payouts

  • Payouts are made in USD directly to your verified bank account (via Visa/Mastercard debit card) or PayPal account
  • Minimum payout threshold for sellers: $20
  • Payouts are processed on a weekly basis for sellers who meet the minimum threshold

Affiliate Payouts

  • Minimum payout threshold for affiliates: $50
  • Payouts are processed weekly for affiliates who meet the minimum threshold
  • Payout method: bank account (5% + $3 fee) or PayPal (5% + $5 fee)

Payout Policy

  • USD payouts are used to protect sellers and affiliates from local currency inflation
  • You are responsible for any local taxes or banking fees applied by your own bank or PayPal on receipt of USD payments
  • Keevan Store is not responsible for delays caused by third-party banking or PayPal processing times
  • We reserve the right to hold payouts pending fraud investigation or if your account is under review

Product Standards & Quality Policy

To maintain a trustworthy marketplace, all products listed on Keevan Store must meet the following standards:

  • Products must be original or you must have the right to sell them
  • Products must be delivered in one of the accepted formats: PDF, Word (.docx), Excel (.xlsx), ZIP
  • Products must accurately match their listed description and preview
  • Products must be of high quality and provide genuine, useful value
  • Products must not contain malware, viruses, or any malicious code (particularly for ZIP files and web app products)
  • Products must not contain illegal, defamatory, obscene, or infringing content
  • AI-generated products must be reviewed and validated by the seller before listing (see Sellers section)

Keevan Store reserves the right to remove any product that fails to meet these standards, with or without prior notice to the seller.

Intellectual Property

Seller Content

Sellers retain full ownership of the intellectual property in their products. By listing a product on Keevan Store, you grant us a non-exclusive, royalty-free licence to display, promote, and market your product on the platform — including in social media posts and advertising campaigns we may run for top-performing products.

Platform Content

The Keevan Store brand, logo, website design, and platform features are the intellectual property of Keevan Store. You may not reproduce, copy, or use our brand assets without written permission.

Buyer Licence

Unless otherwise stated in a product’s individual licence, buyers receive a personal-use licence for products they purchase. Redistribution, resale, or sharing of purchased digital products is not permitted without the seller’s explicit permission.

Prohibited Conduct

The following actions are strictly prohibited on Keevan Store:

  • Listing, selling, or distributing content that infringes copyright, trademark, or other IP rights
  • Uploading products containing malware, spyware, ransomware, or any harmful code
  • Creating fake reviews, manipulating ratings, or engaging in fraudulent activity
  • Using the platform for money laundering or fraudulent transactions
  • Attempting to redirect buyers to purchase outside the platform to circumvent commissions
  • Creating multiple seller or buyer accounts to exploit platform policies
  • Collecting or harvesting personal data of other users without consent
  • Using automated bots or scrapers to access the platform without permission
  • Posting spam, unsolicited messages, or abusive content in comments or reviews

Violations may result in immediate account suspension, removal of listings, withholding of payouts, and/or legal action as appropriate.

Refund Policy

Because all products on Keevan Store are digital and instantly downloadable, all sales are generally final once a download has been initiated. However, refunds may be considered in the following circumstances:

  • The product file is corrupt, broken, or impossible to open
  • The product is materially different from what was described in the listing
  • A duplicate charge occurred due to a payment processing error

To request a refund, buyers must contact Keevan Store within 7 days of purchase and provide evidence of the issue. Refund requests are reviewed on a case-by-case basis.

Keevan Store does not offer refunds for buyer’s remorse, incompatibility issues with the buyer’s software, or for products that matched their descriptions accurately. Please refer to our full Refund Policy page for details.

Limitation of Liability

To the maximum extent permitted by applicable law, Keevan Store shall not be liable for:

  • The accuracy, completeness, or quality of any product listed by a third-party seller
  • Any indirect, incidental, consequential, or punitive damages arising from your use of the platform
  • Losses arising from unauthorised access to your account due to your failure to secure your credentials
  • Service interruptions, downtime, or technical errors beyond our reasonable control
  • Losses arising from currency fluctuations between USD and local currencies

Our total liability to you for any claim arising from your use of Keevan Store shall not exceed the total amount you paid to us in the 12 months preceding the claim.

Keevan Store provides the platform “as is” and “as available” without warranties of any kind, express or implied.

Termination

You may close your Keevan Store account at any time by contacting us. Upon closure:

  • Your product listings will be removed from the platform
  • Any pending payouts that meet the minimum threshold will be processed in the next regular payout cycle
  • Outstanding balances below the minimum threshold may be forfeited

Keevan Store may suspend or terminate your account at any time — with or without notice — for violations of these Terms, fraud, illegal activity, or any conduct we determine is harmful to the platform or its users.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in the law, our business model, or platform features. When we make material changes, we will:

  • Update the “Last Updated” date at the top of this document
  • Notify registered users by email and via a notice on the platform

Your continued use of Keevan Store after such changes constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you should stop using the platform and close your account.

Questions or Legal Notices?

If you have questions about these Terms, wish to report a violation, or need to submit a legal notice, please contact the Keevan Store team.

Get in Touch →

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