Thank you for choosing Keevan Store. We are dedicated to providing high-quality digital products, including HTML templates, Excel tools, content creator prompts, freelancer kits, business resources, architectural assets, and kids’ books.

Because our products are intangible digital goods delivered instantly, we have established this clear Refund Policy to manage expectations regarding returns, cancellations, and access.

Nature of Digital Products

All products sold on Keevan Store are intangible digital assets delivered electronically immediately after successful payment.

Due to the nature of these items:

• Products cannot be physically “returned.”
• Files cannot be revoked once downloaded and saved to your device.
• Access to the download link is granted instantly upon purchase confirmation.

For these reasons, we maintain a strict but fair refund policy designed to protect both the creator and the customer.

No Refund Policy for Digital Downloads

By completing a purchase, you acknowledge that you have read and understood this digital goods refund policy.

Refund Eligibility (Exceptional Cases)

While our policy is strict, we understand that technical errors can occur. Refunds may be granted only in the following specific scenarios, provided you contact us within 7 days of purchase:

*Proof of purchase (receipt) is required for all exception claims.

How to Request a Refund

To initiate a refund review, please send an email to info@keevanstore.in including the following details:

• Full Name
• Order Number
• Email address used during purchase
• Payment receipt or Transaction ID
• A clear explanation of the issue (and screenshot if applicable)

We aim to respond to all inquiries within 24–72 hours.

Technical Support Instead of Refunds

Chargebacks & Payment Disputes

Filing a payment dispute (chargeback) with your bank or credit card provider without contacting us first is strongly discouraged. If a chargeback is filed:

• Your account and access to purchased files will be suspended immediately.
• You may be permanently blocked from future purchases on Keevan Store.

We are committed to fair resolution. Please contact us directly so we can solve the issue together.

Product Description Accuracy

We strive for transparency. Every product page includes:

• Clear descriptions of what is included.
• Feature breakdowns and limitations.
• Compatibility details (e.g., Excel version, Software requirements).
• Screenshots and previews where applicable.

Please read the full product description carefully before purchasing to ensure the file meets your needs.

Updates to This Policy

Keevan Store reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with the revised “Last Updated” date.